Frequently Asked Questions

Here are some frequently asked questions:

How do I purchase tickets?

  • Tickets may be purchased online, or by phoning (713) 348-5400 before 12:00pm on concert nights. After 12:00pm,  tickets may be purchased at the Box Office in the foyer of Alice Pratt Brown Hall as early as 6:30pm (credit card, check, or cash).

What accessibility features are available?

  • Valet parking is available as well as accessible parking in the self-park lots near Alice Pratt Brown Hall in the Brockman Music and Performing Arts Center. If needed, please call the CMH office at (713) 348-5400 to arrange wheelchair-accessible seats which are available at all ticket price levels.

How long are concerts?

  • Concerts always begin at 7:30pm for a duration of approximately two hours, including a 15-20 minute intermission.

What do I do if I purchased tickets but I can't attend the concert?

  • If you cannot attend a concert, please consider donating your ticket(s). An acknowledgement of your gift will be emailed to you.

    Instead, you may also request exchanging your ticket(s) for another concert at no additional charge.

Dining

Rice University boasts many notable dining options, mainly in Rice Village adjacent to Rice University. You may find more options in The Museum District to the south and Upper Kirby to the north, about a 15-minute drive from the concert hall.

Parking

  • Self-Parking: For a rate of $13 for the entire evening, you may park in West Lot 2 or 3, using Campus Entrance #17 or #18 from Rice Blvd., or Campus Entrance #8 from University Blvd. Please have a credit card ready for the attendant who will assist you at the gate. Accessible parking spaces are available on the southeast corner of the lot, closest to the venue. An RUPD officer will be on duty to assist in safe crossing at the intersection, and there will be a sidewalk to the west entrance of the Shepherd School building.
  • Valet Parking: The cost of valet parking is $20 for the evening of the concert (cash or credit). Please enter at Campus Entrance #17 from Rice Blvd. or at Campus Entrance #8 from University Blvd. Follow the map below.

 

During the Concert

Helpful Information

  • There is no official dress code for CMH events. Many patrons wear more formal attire, while others prefer business casual.
  • Please plan to arrive at least by 7:15pm to allow ample time for parking, refreshments, finding your seats, and getting settled.
  • Most CMH concert programs consist of three compositions; each individual composition generally has multiple movements. Performers will pause between movements. Please hold your applause until the very end of the composition to allow musicians to stay focused on their performance.

Concessions  

  • Enjoy a glass of wine or another beverage, along with a light snack, beginning at 7:00pm and during intermission as well.
  • Refreshments will be available in the lobby (cash or credit).